Privacy Policy

SHL Labs LLC ("SHL Labs," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our software, or contact us regarding our consulting services, software applications, technology products, and other digital services (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate our website, respond to inquiries, and provide our Services.

A. Information You Provide

• Contact Information: Name, email address, company name, or other details you provide through our contact form or direct communication.
• Project Information: Any information you choose to share regarding your project, budget, requirements, or business needs.
• Account and Usage Data: If you register for or use any of our software products or beta tools, we may collect log-in credentials, usage logs, and configuration data necessary to provide that specific service.

B. Automatically Collected Information

When you visit our website or use our online tools, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and referring URLs
• Device identifiers and basic usage statistics

This information is collected through standard server logs and basic web analytics tools and is used only for site functionality and improvement. We do not use advanced tracking or profiling.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries and preparing proposals
• Communicating about potential or ongoing consulting work
• Providing, maintaining, and debugging our software products and beta tools
• Operating, maintaining, and improving our website
• Keeping internal business records
• Ensuring security and preventing misuse
• Complying with legal obligations

We do not use your information for automated decision-making or behavioral advertising.

3. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only in the following situations:

• Affiliates and Subsidiaries: We may share information with our subsidiaries, joint ventures, or other companies under common control (such as our sub-brand, SafeWatch), strictly for the purposes described in this policy.
• Service Providers: With trusted vendors who perform services on our behalf (e.g., website hosting, email delivery, or analytics). These providers are obligated to safeguard your information.
• With Your Consent: When you explicitly authorize us to share information.
• Legal Requirements: When required to comply with applicable laws, regulations, subpoenas, or court orders.
• Protection of Rights: When necessary to protect our rights, safety, or property.

We do not share information for cross-context behavioral advertising as defined under California law.

4. Beta and Experimental Services

SHL Labs frequently releases experimental technologies and early-stage software ("Beta Products"). These products may have different data collection practices, stability risks, or limited support. By using a Beta Product, you acknowledge that data may be wiped, modified, or accessed by our engineering team for debugging purposes at any time during the development phase.

5. Cookies and Tracking Technologies

Our website uses minimal cookies that are necessary for:

• Basic website functionality
• Anonymous analytics that help us understand aggregate usage patterns

You may disable cookies through your browser settings; however, some site features may not function correctly.

We do not currently respond to "Do Not Track" (DNT) signals as industry standards are not yet established.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries and maintain business communications
• Manage active or prospective consulting engagements and product accounts
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your information at any time using the contact details below.

7. Information Security

We use industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Opt out of marketing communications
• Withdraw previously given consent

To exercise any of these rights, contact us using the email below.

9. US State Privacy Rights (California & Others)

If you are a resident of California or other states with specific privacy laws (such as Virginia or Colorado), you have additional rights, including:

• Right to Know: What categories of personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt Out of Sale or Sharing: We do not sell or share personal information
• Right to Non-Discrimination: You will not be penalized for exercising your rights

You may submit a rights request by contacting us at the email below.

10. Children's Privacy

Our general corporate website is not directed to individuals under 18. However, specific products or applications we release (such as SafeWatch) may be rated for users aged 13 and older. Please refer to the specific privacy policy of each product for age limitations and data practices regarding minors.

11. International Visitors

Our website and Services are operated from the United States. If you access them from outside the U.S., you consent to the transfer, processing, and storage of your information in the United States, which may have different data protection laws than your home country.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The "Last Updated" date at the top indicates the most recent revision. Continued use of our Services constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: